Facts, Fallacies, and Fiction.

So I’ve spent roughly 24 hours with my newly updated Hero. It’s been an interesting experience to say the least. Was it worth the wait? Was it all that I was anticipating? What is up with the horrible service at many MANY “authorized” Sprint service centers? Lets explore those questions and more, shall we?

Ok first I’ll say my piece about the Sprint service center just to get that out of the way. What the hell? I mean, I know these aren’t actual Sprint stores, but isn’t there some sort of qualification a place has to achieve to get status as an “authorized” service center? Or is Sprint handing that designation to anyone willing to deal with repairs? I won’t put the location in the spotlight here, mainly because the staff was very friendly and tried to be accommodating.

The day the update was released I was there just after they opened. The store was empty. I told them I was there for the Hero update. The guy at the counter immediately informed me that I was wrong, it was the Samsung update. [what?] So, I calmly stated that if he checked, I was sure he would confirm my statement. He, not budging from his seat, said “You’re wrong. Hero updates not due for like 2 weeks.”. Just as was turning to exit this den of stupidity, a tech from the back yelled out that indeed the update was released, but they didn’t have it yet. He took my number and said they would call when they had it ready. No problem right?

They called the next day. I told them I’d be in after 5p. When I got there the store was packed. The little girl […] working the service counter asked if she could help me. I told her the deal. She gave me an extended blank look, then said “what?”. So I looked past her at the tech, who was watching the situation with a bemused smile on his face and said “can you get me going here?”. He laughed and said no problem, much to the consternation of the people in line. Hey I made an appointment… Kind of…lol

So 45 minutes or so later, I was updated and out the door. At least the tech guy was good. But then that’s usually the case with these places. Ok I’m done ranting, on to the review!

Right off the bat I noticed that everything I did happened a lot quicker. Everything just seemed to pop! Scoring one for that nugget, I enthusiastically went about re-setting up my phone. That’s where the enthusiasm started to wane. I mean I expected this, but I didn’t realize it would be so tedious. Not only do you have to initialize your Google account again [on the phone], but you also have download each and everyone of your apps again. This shouldn’t have been that bad, but for some reason, the downloads section of Market only contained like 8 of my collection of 30+ apps. Meaning that none of my settings for each individual app were saved, so I had to set up all of them again also. Who has time for that? As of now, I am still not complete.

The battery life is supposed to be better with this update. I haven’t been able to evaluate that yet due to me still getting back to normal. The screen resolution look crisper. Or brighter. I’m not sure but ut definitely looks better. So do the icons. I like what was done to the Camera. Actually operates more like a camera now. Point and shoot style. Loving the Navigation app! Going to use it Sunday for a road trip. Oh and bonus for me? Thumbnail screen display of home screens! So nice…

As I experience more with this update I will continue to post my findings. You know you will get the dirty truth from me…and nothing but the truth lol



The sky is falling!

Yep. Or something almost as unbelieveable. The Hero update has finally arrived! I had my phone updated today. Took it to a Sprint store. They had me leave it for 45 minutes. I felt naked without it lol. Updated with NO problems. Bonus – I didn’t lose any data. All my SD card data stayed intact. Contacts backed up by Google. Just had to re-download my apps from Market which was easy. So far, so good! Going to play with it tonight and tomorrow. Will post my take on 2.1 tomorrow. Stay tuned…



Things are going on.  Good things even!  Like what you ask?  Well sit down and grab a iced green tea with a shot of mango [my fave concoction @ Goldfish Tea by the way] and away we go….

First of all, some good news for us Hero owners.  Sprint has announced that we will FINALLY be getting our 2.1 OS update!  Still laughing vague on the actual date but should be within the next 2-3 weeks I’d say.  The caveat of course [there’s always one of those], is that it dosent look like it will be an OTA update.  meaning we will most likely have to go to a Sprint service center and endure their “service”.  Which sucks.  I mean, really who has time for all of that?  I suppose I will just have to find somewhere to squeeze 3-4 hours in.  Not that the upgrade will take that long, but I can almost guarantee the “service” will.

The next item, and infinitely more exciting….. I have my iPad! [dun dun duuuunnn!]

Sweet right?  As you can see, my dog Chico has already bonded with it!  Yeah I know I should have made the bed first, but hey, I was excited LOL

So this begins a new addition to the blog, iPad/iPod Touch news/tips/reviews.  So not only this be your Android spot, but it will also be your iPad spot.  Don’t get me wrong, I am still not an Apple fan boy, but I have to give crdit where credit is due.  Apple did the iPad right.  Cant wait for the OS upgrade v4.0!  True multitasking!

About my iPad.  So far I love it.  Just got it last night and have been playing with it non stop.  Right off the bat I can say battery life is very good.  Fresh out the box, I played with it for about 4 or 4.5 hours straight, and barely cracked the battery down to 83%.  The initial setup was a PAIN, but that was due to having to update my iTunes [bloated Apple control-ware] and not the fault of the iPad.  Once I got it sync’d, I dumped a bunch of apps that I have on my iPod Touch to it.  For the most part, they all worked, but it is definitely better to get the version MADE for the iPad. The cool things is apps made for the iPhone/iPod can be “expanded” to fill most of the iPads screen.  Bad thing is that some of them look like total crap when you do that.  So I’m still in exploration mode as far as apps.  I’ll post some reviews and such once I have a few.  The browser is also very good.  I can access just about all the sites I use on a daily basis.  Bonus: I can watch Netflix movies on it!  Not too mention YouTube. Still no Hulu though.  Small concession.

Overall I am very pleased with the investment and look forward to popping into my networking group with it.  We are all a bunch of technerds and I can just imagine the eyes bugging and hands reaching LOL  I’m going to play with it for a good week or so, then post a more technical, in depth review.  Till then…


Patience is a Virtue…

I am still waiting. For what you may ask? The update to my Hero. I recently posted a rant [well not so much a rant, as more of a long complaint] regarding the nebulous status of the update. You can read it here: Brenda Cares Corner – Living the Hero Life.

The update is rumored to roll out tomorrow. I refuse to get excited about it because frankly I dont believe its going to happen. At least for the majority of Hero owners. Neither Sprint nor HTC has confirmed this date. It’s just a rumor. A widely spread rumor, but a rumor nonetheless. Rumors very rarely turn into anything concrete.

So, here I sit, loving but frustrated by my phone. Not because of my phone, but once again because of my cellular provider.

I think that Android is just the first (arguably) step toward the mobile platform (cellular and computing) becoming a truly open platform where the end user chooses the hardware NOT based on the carrier, but on the specs of the hardware. Then he CHOOSES which carrier he wants, based on his needs, not on which phone they carry. Fantasy? I dont think so. A long way off? Undoubtedly. But I believe we are headed down that road. Sorry Apple LOL